Home / Custom Development
01 — Custom Development

Software built for
how you operate.

When packaged software doesn't fit your workflows, custom-built does. Team10 designs and builds internal tools, AI systems, and operational software from your specification.

02 — What We Build

Purpose-built operational software.

Not generic tools adapted to your workflow. Software engineered from scratch for exactly how your business operates.

01

Internal Applications

Web-based tools for specific operational tasks — job management, quoting, scheduling, data entry, or any workflow your off-the-shelf software handles poorly.

02

AI Copilots

Embedded AI assistants built into your internal tools. Access your product data, customer history, or operational knowledge from within your workflow — without switching platforms.

03

Customer & Supplier Portals

Self-service portals for customers to place orders, track shipments, or access documentation. Portals for suppliers to submit invoices or update product data — without email chains.

04

Dashboards & Reporting

Custom reporting interfaces that pull live data from your ERP, finance, and operational systems. No manual exports, no stale spreadsheets.

05

ERP Extensions

Custom modules, screens, or automations built on top of your existing ERP (Harmoniq, Pronto, or others) to handle the workflows the core system doesn't cover.

06

Workflow & Process Systems

End-to-end workflow systems that route work, enforce rules, and track progress — replacing email-based processes with structured, accountable flows.

03 — How We Work

Built with your team, not around them.

Custom builds work when the software matches the actual workflow — not a cleaned-up version of it. We work with the people who do the job to make sure the build is right.

We work with Newcastle and Hunter Region businesses on-site where needed. We don't hand off to offshore developers. The people who spec it are the people who build it.

01

Discovery

We map the workflow, the users, and the outcome before writing a line of code. This is where most projects fail — we don't skip it.

02

Specification

A written spec you review and approve before build begins. What it does, how it works, what it connects to, and what done looks like.

03

Build & review

Iterative builds with regular checkpoints. You see working software before it's finished — not a demo after months of silence.

04

Deployment & support

Live deployment, staff training, and ongoing support. The engagement doesn't end at go-live.

04 — When Custom Makes Sense

Custom vs. packaged.

Team10's packaged solutions handle the most common operational problems. Custom development is the right choice when your workflow is unique, complex, or where standard tools create more problems than they solve.

Not sure which path fits? The audit establishes that — and we'll tell you honestly if a packaged solution covers your needs.

Your workflow doesn't fit standard software

Packaged tools require you to change how you work. Custom software matches how you already work.

You need specific integrations

The packaged tool doesn't connect to your ERP or your data the way the build requires.

Scale requires it

Volume or complexity has outgrown what manual processes or SaaS tools can handle.

Competitive advantage depends on it

The way you operate is a differentiator. You don't want competitors to run the same system.

Custom Build

Have a build in mind?

Describe what you're trying to build and we'll outline the scope, approach, and ballpark cost.