Pre-built solutions for the operational problems most businesses share. Onboarding, configuration, integration, and ongoing support included.
THE PROBLEM
POs arrive by email in different formats. Staff manually read them, re-key data into the ERP, and email back confirmations. Each one takes 5–15 minutes. Errors creep in.
HOW IT WORKS
Incoming PO emails are captured, AI extracts the order data, validates it against your ERP, creates the record, and notifies your team. Exceptions are flagged for review. Standard orders require no human input.
OUTCOME
INTEGRATIONS
Works with Harmoniq, Pronto, and other ERP systems. Connects via email (Outlook, Gmail) or direct API.
THE PROBLEM
Supplier invoices arrive by email or PDF. Staff manually extract data, match to purchase orders, route for approval, and post to the finance system. It's slow and error-prone at volume.
HOW IT WORKS
Invoices are captured from email or shared folders. AI extracts line items, totals, and supplier details. The system matches to POs, routes for approval based on value thresholds, and posts approved invoices to your finance system.
OUTCOME
INTEGRATIONS
Integrates with MYOB, Xero, Pronto, Harmoniq, and most finance platforms via API or file-based transfer.
THE PROBLEM
Customer service teams spend large portions of their day reading, sorting, and drafting responses to emails that follow repeating patterns. It's low-value work that delays the high-value work.
HOW IT WORKS
Incoming customer emails are read and categorised automatically — order status, complaint, pricing query, return request, and more. AI drafts a response for the relevant staff member to review and send. Complex or sensitive inquiries are routed with context attached.
OUTCOME
INTEGRATIONS
Works with Outlook, Gmail, and shared mailboxes. Can connect to your CRM or ERP to pull order and account data into responses.
THE PROBLEM
RFQs arrive by email. Someone reads them, manually looks up pricing, builds a quote document, gets approvals, and sends it back. When volume increases, quotes slow down — and slow quotes lose business.
HOW IT WORKS
Incoming RFQs are parsed to extract items, quantities, and requirements. The system pulls pricing from your ERP or price list, generates a draft quote, and routes it for approval. Staff review and send — they don't build from scratch.
OUTCOME
INTEGRATIONS
Connects to your ERP pricing data (Harmoniq, Pronto, custom), email (Outlook, Gmail), and document generation tools.
THE PROBLEM
Stock issues, credit holds, and order exceptions exist in your ERP — but nobody sees them until something breaks. By then, a customer is chasing you and the fix is urgent.
HOW IT WORKS
Monitors your ERP data continuously. When a defined condition is met — low stock, credit limit breach, overdue shipment, exception flag — the right person is notified immediately via email or Teams message with context included.
OUTCOME
INTEGRATIONS
Reads from Harmoniq, Pronto, SQL Server, and most ERP systems. Delivers via Outlook, Microsoft Teams, or SMS.
THE PROBLEM
Approvals for pricing, purchases, and customer exceptions happen over email or in person. Nothing is tracked. Requests sit in inboxes. Decisions get made without context. Chasing approvals consumes management time.
HOW IT WORKS
Approval requests are submitted via form or triggered automatically by a business event. The system routes to the right approver with all context attached, escalates if no response is received, and records every decision with timestamp and approver.
OUTCOME
INTEGRATIONS
Integrates with Microsoft Teams, Outlook, and SharePoint. Can write approvals back to your ERP on completion.
THE PROBLEM
Product data from suppliers arrives inconsistently — missing descriptions, wrong categories, incomplete attributes. Cleaning and enriching it manually is time-consuming and never fully complete.
HOW IT WORKS
AI processes incoming product data, generates descriptions, fills in missing attributes, and classifies products to your taxonomy. Output is validated and pushed to your ERP or ecommerce platform ready to use.
OUTCOME
INTEGRATIONS
Works with Harmoniq, Pronto, Shopify, Magento, WooCommerce, and most ERP and ecommerce platforms.
Start with the AI audit. We'll identify where the highest-value automation is in your business and build the plan from there.